Privacy Policy
Last updated: 2026
Sarasota Restoration Pro ("we," "us," or "our") respects your privacy. This Privacy Policy explains what personal information we may collect when you visit sarasotawaterdamagerestoration.us or contact us about water damage in Sarasota, Florida, how we use it, who we may share it with, and what choices you have.
This policy covers information collected through our website, contact form, phone calls, and emails. By using the website or contacting us, you acknowledge this policy. If you do not agree with it, please do not use the website or send us personal information.
Information We May Collect
Information You Choose to Give Us
When you call, email, or send a message, you may give us details such as:
- Your name.
- Your phone number and email address.
- The street address or neighborhood of the property.
- The type of property, such as a home, condo, or business.
- A description of the water damage, the source of the water, and the rooms affected.
- Anything else you decide to include in your message.
Please share only what is needed to answer your request. Do not send payment card numbers, Social Security numbers, bank details, or passwords through the website or by email.
Information Collected Automatically
When you visit the website, basic technical information may be collected automatically, such as your browser and device type, your approximate location based on your IP address, the pages you view, the page that sent you here, and the date and length of your visit. Hosting servers often keep this kind of information in standard logs.
If we use cookies, analytics, or similar tools, they may collect additional usage information. What is collected depends on the tools actually turned on for the website at the time.
How We Use Your Information
We use personal information to:
- Answer your questions and respond to your requests.
- Discuss your water damage and confirm whether we can help at your address.
- Provide estimates, schedule work, and follow up on service.
- Communicate with you about a job, including your insurance claim documents, if you ask us to.
- Operate, secure, and improve the website.
- Prevent spam, fraud, abuse, and security problems.
- Keep business records and meet legal and insurance-related obligations.
We do not sell your personal information, and we do not use it for purposes that are unrelated to your request or to running our business.
Cookies and Analytics
Cookies are small files that a website can store in your browser. They can help a site work properly, remember settings, and measure how pages are used.
If analytics, advertising, embedded maps, or other third-party tools are active on this website, those providers may collect technical information under their own privacy policies. You can control cookies in your browser settings, and you can delete cookies that are already stored. Blocking some cookies may affect how parts of the website work. Where the law requires it, we will provide notice or ask for consent before using certain tracking tools.
How We Share Information
We share personal information only when there is a reason to, and only as much as needed.
Service Providers
We may share information with companies that help us run the website and our business, such as website hosting, email, form handling, analytics, spam protection, and scheduling or communications tools. These providers may use the information only to perform services for us.
Insurance, Property Managers, and Other Parties You Involve
If you ask us to work with your insurance company, adjuster, landlord, property manager, or condo association, we may share job information with them as needed to handle your request. We do not contact them about your property without a reason connected to your job.
Legal Reasons and Business Changes
We may disclose information when the law, a court order, or a valid government request requires it, or when it is reasonably needed to protect people, property, or the security of our business and website. If our business is sold, merged, or transferred, personal information may move to the new owner as part of that change.
Data Retention and Security
We keep personal information for as long as we reasonably need it to answer your request, carry out and document the work, keep business and tax records, resolve disputes, and meet legal duties. After that, we delete it or make it anonymous where practical.
We use reasonable administrative, technical, and physical safeguards to protect personal information. Florida law also expects businesses to protect personal information and to give notice of certain data breaches. Still, no website, email, or storage system is completely secure, so we cannot promise absolute security. Be careful about what you send by email or through any online form.
Third-Party Links and Embedded Content
Our website may link to other sites, such as government resources, or show third-party content, such as a map. Those services have their own privacy practices. We do not control them and are not responsible for how they handle your information. Please read their policies before sharing anything with them.
Your Privacy Choices
Depending on the law that applies to you, you may be able to ask what personal information we hold about you, ask us to correct it, ask us to delete it, or ask us to stop using it for certain purposes. You can also ask us to stop sending you messages.
To make a request, contact us using the details below. We may need to confirm who you are before we act, and some information we must keep for legal or record-keeping reasons. Nothing in this policy limits any privacy right that the law does not allow to be waived.
Children's Privacy
This website is for a general audience. It is not directed to children under 13, and we do not knowingly collect personal information from children under 13. If you believe a child has sent us personal information, contact us and we will review it and delete it where appropriate.
Changes to This Privacy Policy
We may update this policy when our website, tools, services, or legal duties change. The updated version will be posted on this page with a new year. Please check back from time to time. Using the website after a change means you accept the updated policy.
Last updated: 2026